上海新天地朗廷酒店

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Meetings & Events Operations Assistant Manager 宴会营运副经理

6000-7999
上海新天地朗廷酒店
  • 国际五星级酒店  |
  • 500人以上  |
  • 2023-01-30

  不限工作经验  不限学历   招若干人  性别:不限
  不限 不限 不限   年龄:不限

职位信息


PRINCIPAL RESPONSIBILITIES 主要职责

·         Directly responsible for the Meetings & Events & meeting room area, ensuring a smooth running, profitable operation within the framework of the Hotel.

直接负责管理宴会厅和会议区域,确保运作的流畅, 以酒店的利益为前提运营。

·         Liaison with conventions and sales to ensure that the client’s requirements are satisfactorily met and if possible exceeded.

积极与会议主办方和销售部门沟通以确保客人的要求获得满足甚至超越满足。

·         Liaison directly with convention and sales clients, once they are on site in order to ensure their predetermined requirements is met and coordinates any additional requirements.

直接与会议客户和销售人员联络一旦他们在时,以确保满足他们事先提出的要求和附加的要求。

·         Supervise the Meetings & Events colleague team to ensure maximum productivity and guest satisfaction is achieved.

管理监督宴会厅同事以确保生产力最大化和客人满意度达标。

·         Conduct timely effective staff briefings to ensure correct information is being passed through to service staff and that superior service standards are being maintained.

适时开展有效的同事会议以确保把正确的信息传递给服务人员,并维持优质服务的标准。

·         Achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.

通过增加销售收入和有效的费用开支维持利润以完成部门的预算目标。

·         Accurately forecast business demands to ensure efficient staffing & food production.

正确预测商业需求以确保高效率的雇用同事及食品生产。


OPERATIONS营运

·         Finalize food, beverage, and meeting room set-up requirements with clients either in person or by phone.

通过亲自见面或电话联系与客人确认他们对食品、酒水和会议室安排的要求。

·         Upgrade and up-sell menus to achieve profit maximization.

提升销售以达到利润最大化。

·         Be aware of the forecast and budget and where we need to fill business into open times. Be profit minded.

知道预报和预算以便了解哪里我们还需要增加业绩。有盈利的概念。

·         Enforce all catering standard operating procedures.

执行所有宴会的标准操作程序。

·         Be prompt and accurate in completion of assigned projects.

及时并准确的完成被分配的工作任务。

·         Establish and maintain customer contact at all functions.

与所有宴会的客人建立并维持良好的关系。

·         Establish communication with the Meetings & Events Operations Manager and Banquet Chef, supervisors, and all catering service colleagues.

与宴会营运经理、宴会总厨、领班及所有宴会服务员建立良好的沟通机制。

·         Call each contact after each function to insure satisfaction.

在每个宴会结束后主动与客人联系以确认客人满意度。

·         Trace files to insure proper finalization of program.

核查文件以确认最终合适的节目。

·         Proper credit checks to insure correct payment.

做适当的信用检查以确保正确的款项支付。

·         Conduct training classes for new serving and set-up equipment.

为新的服务方式和设施设备的摆设举办培训课程。

·         Brief Meetings & Events supervisors on details for all scheduled functions.

为所有将举办的宴会、会议给主管们做细节简要的说明。


Experience 经验

·         Minimum 4 years Meeting & Events operations experience, at least 2 year management experience.

四年宴会厅工作经验和至少有二年以上的宴会厅管理经验。
 



联系方式


电 话:021 – 23302288转人力资源部
传 真:021 – 23302233
联 系 人:人力资源部
电子邮箱:tlxtd.recruitment@langhamhotels.com
公司网址:http://xintiandi.langhamhotels.com/index.html
地 址:上海市黄浦区马当路99号
邮政编码:200021



公司信息


上海新天地朗廷酒店位于上海休闲娱乐中心地带,毗邻有 "东方香榭丽舍大道" 美誉的淮海路。酒店的经典隽永风格与老上海的独特魅力相互呼应,打造宁谧典雅的逍遥国度,让宾客细赏新旧文化迸发的火花。
Strikingly timeless style in Old Shanghai. Located at the gateway to the "Champs Elysees of the East," unwind in tranquil sophistication and enjoy exploring the crossroads of where old meets new.



酒店的 357 间客房和套房揉合传统中式元素与现代风格,偌大的落地窗户将上海的醉人美景尽收眼底,结合优雅布置、豪华家具及经典的尊贵设施,为宾客缔造舒适惬意的住宿体验。
Blending traditional Chinese elements with chic contemporary style, our 357 guest rooms and suites envelop travellers in spacious comfort. Each room elegantly appointed with indulgent furnishings and our signature amenities. All featuring stunning views of dynamic Shanghai framed by large floor-to-ceiling windows.



酒店的餐厅和酒吧汇聚世界各地的美酒佳肴,开启难忘的美味旅程。凯旋餐厅大厨在开放式互动厨房即席烹调琳琅满目的环球美食,让人大饱眼福和口福,而米其林食府唐阁以独有的创意将传统名菜与新派美食结合,带来惊喜。宾客享用丰富盛宴后,更可以光顾露天的「新」吧,在星光下品尝特色鸡尾酒和各种小食,享受悠然时光。
A world of culinary options await you at our restaurants and bars. At Cachet, enjoy a bountiful selection of international cuisines prepared at several interactive cooking stations. For those seeking an exceptional Chinese menu, T'ang Court offers a mix of traditional favourites and contemporary dishes. And when the sun goes down, head up to XTD elevated, a chic outdoor lounge that serves handcrafted cocktails and a variety of delightful snacks.



24小时开放的健身中心配备先进的体能训练器材,让您随时锻炼体魄。您也可以在 25 米的室内恒温游泳池内尽情畅泳,或在屡获殊荣的水疗中心享受以传统中医学为基础的疗程,彻底护养身心。
Enter a sanctuary of wellness and blissful indulgence. Stay healthy at our 24-hour Fitness Studio, with state-of-the-art equipment and cardio machines, or enjoy a few relaxing laps at our 25-metre heated indoor pool. If you need to wind down, pamper yourself with a collection of treatments, inspired by Traditional Chinese Medicine, at our award-winning Chuan Spa.

酒店拥有 2,000 平方米的活动场地,从商务会议到盛大婚宴,都能灵活尽应所需。专业资深的活动策划团队确保商务会议或盛大婚礼尽善尽美。
Boardrooms for power meetings and ballrooms for elegant galas. 2,000 square metres of space adaptable to suit your event needs. Our dedicated events planning team is readily available to meet your every need and request.



让您的职业生涯从朗廷酒店集团起航!我们将帮助您成为一名行业精英。
我们的人力资源价值观是:
- 强调培训和职业发展。
- 真诚地关注员工的个人幸福和职业成长。
- 信守并实践公平、信任、正直和尊重。
- 通过团队精神、主人翁意识和高效组织结构提高效率 。
- 鼓励员工的革新和创意精神,为营运和业务增值。
- 尊重员工和文化多样性。

我们能为您的职业提供一个世界性舞台。如果您希望与众不同,加入我们吧,让您的梦想成真!

官方招聘网站:
http://career.langhamhotels.com/appl_job_opportunity.aspx


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