职位描述：
1. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.
遵守酒店政策，程序，及内部规程和标准，符合现金处理程序。
2. Check in all guests according to the 1st Ten Program.
根据步骤为客人办理入住。
3. Follow all cash handling and banking procedures to check out all customers efficiently.
根据现金及银行卡相关规定为客人提供有效的退房手续。
4. Operate MARSHA and Opera systems including able to take same day reservations and know how to enter a reservation in MARSHA.
知道如何运用Marsha & Opera系统， 并在Marsha系统内完成同天的预定。
5. Perform guest registration and room assignment and accommodate special requests of all guests.
为客人完成登记，客房分配和所有其他特别的要求。
6. Ability to deal with the public in a professional and courteous manner.
以专业的及有礼貌的方式应对所有客人。
7. Strictly follow with the concerned cashier LSOP, to avoid any mistakes.
严格遵守酒店前台的收银政策。
任职资格：
1. Have sound knowledge of English and local language.
掌握中英文会话的能力。
2. Ability to handle conflict situation in professional manner.
能专业的处理突发冲突的能力。