§ Assists in the recruitment and selection of all Food and Beverage employees. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.

 

§.Ensures that each Head of Department plans and implements effective training programmes for their employees in coordination with the Training Manager and their Departmental Trainers.

 

§ Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.

 

§  Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations.

 

§  Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.

 

§  Conducts annual Performance Development Discussions with Heads of Department and to support them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their employees.

§  Ensures that all employees are up to date with the availability of seasonal and new products on the market.

§  Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.

- 7年以上相关工作经验
- 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量
- 工作自觉主动、负责任
- 性格开朗，能从容应对压力
- 具有良好的团队合作精神，全力支持并协助他人工作
- 出色的沟通及表达能力
- 愿意接受轮班工作
- 英语熟练

- At least 7 year similar working experience
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
- Acts on own initiative and takes responsibility for own work
- Have a bright and cheerful disposition，can contend with pressure
- Has team spirit, willing to provide assistance and helpful
- Has good communication & interpersonal skills
- Accepts to take shift work
- Proficiency in English