GENERAL MISSION
主要工作
Responsible for the work planning, controlling and co-ordination of thework schedules for all laundry staff and the processing of all guest items,hotel laundry and dry cleaning.
负责工作计划、对工作的控制和协调及所有洗衣房员工的工作安排，以及所有客洗物品、酒店清洗物品和干洗工作。
RESPONSIBILITIES AND MEANS
职责与方法
Responsible for the administration and maintenance of an effectivetraining programme for all laundry And dry cleaning staff in accordance withthe policies and procedures as set down by the Hotel.
负责所有洗衣房的行政工作和保持培训工作有效开展。并且根据酒店既定的规章制度对所有干洗员工进行监督。
Performs all administrative duties necessary to achieve and maintainthe operations of the Laundry at thehighest degree of profit and efficiency.
执行管理职责以保证洗衣工作能高收益高效率地完成。
ADMINISTRATIVERESPONSIBILITIES
行政职责
Interview, hire and discipline employees.
负责员工的面试、聘用和纪律规范。
Plan and prepare day to day work schedules for all Laundry staff.
给所有洗衣房员工制定每天的工作计划。
TECHNICAL RESPONSIBILITIES
工作职责
Ensures that the cleanliness and maintenance of all laundry equipmentand working areas is at the highest level possible at all times.
时刻保证所有洗衣设备和工作环境最高程度地清洁和维护。
Follows up maintenance and repairs to any machinery with Engineering.
与工程部一同跟进任何机器的维护和维修。
Attends to guest complaints, requests and enquiries in an efficient yetfriendly manner.
既有效又友善地对待顾客的投诉、要求和询问。
Reads the log book to ensure all actions are taken for jobs orrequests.
阅读值班日记以保证所有行动都根据工作或要求完成。
Co-ordinates with Linen Room Attendant the timely and precise issuingof all staff uniforms.
与布草房员工协调保证所有员工的制服安排准确并及时。
Co-ordinates with Food & Beverage Department their requirements inrelation to house linen.
与餐饮部协调其布草需求量。
On a daily basis, inspects the quality of all output from the laundry.
每天检查洗衣房的工作质量。
Inspects on a daily basis all shift Supervisor check lists to ensureall guest items have been properly processed.
每天察看主管的检查表格以保证正确处理所有客人的物品。
COMMERCIAL RESPONSIBILITIES
商业职责
Ensure that the quality of the laundry, dry cleaning and pressing arethe highest possible and the Department as a whole is as profitable aspossible.
保证洗衣、干洗、熨衣工作的最高质量并保证整个部门最大化的盈利。
HUMAN RESOURCERESPONSIBILITIES
人事职责
Have a good relationship with all colleagues.
与所有同事保持良好关系。
Be understanding, supportive, encouraging and helpful to all.
谅解、支持、鼓励并帮助所有人。
REPLACEMENT AND TEMPORARYMISSION
其他和临时任务
To be ready and responsible when assigned, to perform any other dutiesas required from time to time by the Management of the hotel.
随时准备担负酒店管理方面的任何职责。