1. Interacts with guests to obtain feedback on product quality and service levels.
收集客人对产品质量和服务水平的反馈。
2. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
监督员工的服务水平，发现运行的需要和完成财政目标。
3. Ensures all associates have proper supplies, equipment and uniforms.
确保每位员工有适当的补给品，器具和制服。
4. Empowers associates to provide excellent customer service within guidelines.
保证员工按照原则提供优秀的对客服务。
5. Handles associate question and concerns.
处理员工问题和关系。
6. Handles guest problems and complaints, seeking assistance from supervisor as necessary.
处理客人的问题和抱怨，必要时寻求帮助。
7. Monitors associates to ensure performance expectations are met.
指挥员工完成指标。
8. Provides feedback to associates based on observation of service behaviours.
规定员工的基本服务行为。
9. Strivers to improve service performance.
努力提高服务成绩。
10. Sets a positive example for guest relations.
树立良好的人际关系。
11. Assists in the review of comment cards and guest satisfaction results with associates.
和同事重视客人反馈卡和满意度调查结果。
12. Supervises daily shift operations.
监督每天轮班的运行良好。
of Restaurants or Restaurant Manger.
当主观和经理不在的时候，管理餐厅及有关区域。
14. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
与厨师以及经理讨论任何有关于食物成本和服务水平的方面。
15. Meets and greets guests.
遇见问候客人。
16. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
参与部门会议，讨论有关于生产目标的一个清晰和协调的信息。
17. Ensures compliance with all restaurant policies, standards and procedures.
遵守各种餐厅政策，标准和程序。
18. Monitors alcohol beverage service in compliance with local laws.
保证酒税服务符合当地法律。
19. Manages to achieve or exceed budgeted goals.
完成或超过预算目标。
20. Supervises on-going training initiatives.
监督进行的训练。
21. Performs all duties of restaurant associates and related departments as necessary.
完成必要的所有员工和部门的工作。
22. Opens and closes restaurants shifts.
餐厅开门和打烊。
23. Uses all available on the job training tools for associates.
提供可利用的工具为员工培训。
24. Communicates performance expectations in accordance with job descriptions for each position.
每一个职位的目标保持和职位描述一致。
25. Coaches and counsels associates regarding performance on an on-going basis.
指导和讨论员工的日常工作表现。