主要工作职责:
负责接听电话和回答客人的问题。
To answer the telephone calls and handle enquiries
接受预定,有效地控制局面,在繁忙时确保最大限度的翻台率。
To take table reservations and effectively control the flow of the guests in the restaurant ensuring maximum turn-over.
处理客人的投诉及服务,食品,酒水的特别要求。
To handle guest complaints, requests and enquires on food, beverage and service
提供给客人温暖和友善的服务。
To provide a warm and friendly welcome to all guests
能力要求：
气质优雅职业形象
Presentable
良好的英语
Good command of English
可以运用基本的电脑软件
Basic Computer Skills （ Word, Excel, Power Point ）