主要职责
Main Duties
行政
Administration
§ 确保办公室行政工作的高效运行。
Ensures efficient office administration procedures.
§ 确保所有人事记录在人事系统中的保存,归档以及更新。
Ensures that all personnel records are maintained filed and updated in the HR System.
§ 保证所有人事文件使用的准确性和机密性。
Ensures Human Resources documents are properly routed with strict accuracy and confidentiality.
§ 通过以下活动汇集并保持最新的人事记录:
Compiles and maintains personnel records by performing the following duties.
§ 在人事系统中记录准确的员工信息,如员工个人资料、员工补偿、福利、所得税信息、出勤、个人表现评估以及员工终止合同日期及终止合同原因。
Records accurate associate information such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, and termination date and reason in the HR System.
§ 根据要求做好档案系统的保持和更新。
Maintains and updates manual and computerised filing system.
§ 制作准确和最新的员工信息报告并进行人事记录,提供准确的员工信息给财务部以制定工资或其他用途。
Provides accurate and updated HR reports of associate files to document personnel actions and to provide information for payroll and other uses.
§ 保存所有记录和信息。
Maintains all records and information.
§ 严格遵守酒店的政策和程序。
Complies with hotel’s Policies & Procedures.
其他
Other Duties
§ 按要求出席所有的会议并对会议做出贡献。
Attends and contributes to all Meetings as required.
§ 始终提供有礼貌、专业的服务。
Provides courteous and professional service at all times.
§ 协助招聘工作;准备和发表空缺岗位信息;联系求职者以备面试;筛选合适的简历,安排约见面试;推荐合适的求职者给相关部门经理;对求职者进行背景调查,并进行归档。
Assists in recruitment activities, prepares and posts vacancy announcements, contacts applicants for screening interviews; screens applications and resumes; arranges interviews appointment and refers suitable candidates to Department Heads; checks and documents applicant references.
§ 协助员工表扬表彰活动的协调工作。
Assists with the coordination of the associate recognition programmes.
§ 协助核查以保证员工设施的标准,比如:员工更衣室、员工餐厅、员工公寓及员工吸烟区。
Assists by checking to ensure all associate facilities are maintained within standards, i.e. Associate Lockers, Employee Restaurant, Associate Dormitory and Associate’s smoking area.
§ 根据安排出席酒店和部门的培训,以提高技能和知识。
Willingly attends hotel training sessions as scheduled to improve skills and knowledge.
§ 以礼貌、高效的态度来处理客人和员工的要求, 如果没有立即解决的方式,则进行汇报,并及时进行跟进。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
§ 熟知对雇员及雇佣关系中的相关法律法规。理解并严格执行员工手册中的规章制度,以及和酒店政策相关的消防、卫生、健康和安全的制度。
Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
§ 保持高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation & grooming.
§ 准备录用信;协助完成新员工的入职工作。
Prepares letters of offer; assist in new associate orientation.
§ 保持更新求职人员名单和求职者简历。
Maintains an updated list of applicants and applicant files.
§ 与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
§ 工作认真负责,并保证自己的言行举止在任何时候都能代表酒店和凯悦国际。
Exercises responsible management and behaviour at all times and positively representing the Hotel and Hyatt International.
§ 协助并积极参加所有人力资源部的活动。
Assists and participates in all Human Resources activities.
§ 确保办公室资料机密性。
Ensures and practices the utmost protection of office’s confidentiality.
§ 根据酒店、行业和公司的指引,回应需求、进行调整,执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
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