职位要求: 向客人服务服务和酒水。根据活动和服务标准进行摆台、回答任何与菜单上相关的问题。与厨房就菜单相关问题、等候时间、二次加工的订单和产品的现货供应能力问题进行沟通。及时在Micros中更新订单记录。和客人进行沟通确保客人对事物或酒水的满意度。维持全天候的工作环境、瓷器、玻璃制品等物品的卫生清洁。完整的完成工作,包括补充物品、关灯等。 手动精确的检查检查客人的付款进程。
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.