职位要求:
宴会侍者的基本职责是友好和有礼的向客人服务食物和酒水。在工作站向勤杂工提供培训和领导力。尽最大努力提高工作效率和维持团队各个成员之间的凝聚力。了解熟悉餐厅经理设定的工作目标、政策、标准和程序。
向客人服务服务和酒水。根据活动和服务标准进行摆台、回答任何与菜单上相关的问题。与厨房就菜单相关问题、等候时间、二次加工的订单和产品的现货供应能力问题进行沟通。与厨房就额外的用餐需求、过敏、饮食需求和其它特殊需求进行及时沟通。及时在Micros中更新订单记录。和客人进行沟通确保客人对事物或酒水的满意度。维持全天候的工作环境、瓷器、玻璃制品等物品的卫生清洁。完整的完成工作,包括补充物品、关灯等。 手动精确的检查检查客人的付款进程。
The Banquet Server is basically responsible to serve food and beverages in a friendly and courteous manner. Provides training and leadership to busboys on their station. Always strives to obtain maximum efficiency and promote teamwork between all employees. Knows observes and enforces objectives, policies, standards and procedures set forth by the outlet manager。
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.