Position Summary:
Recruit & Maintain independent evaluators in assigned countries/regions and/or “hard-to-book” areas; provide coaching and assistance to evaluators. Manage project status and issues follow up & solution to achieve project target. Ensuring timely completion of fieldwork.
在指定的国家/地区和/或资源较少领域招募和维护独立评估人员; 为评估人员提供培训和帮助。管理项目状态并提出跟进、解决方案以实现项目目标。确保项目的按时完成。
Essential Duties:
• Recruit evaluators in open locations using established sourcing and developing other method, including new paid print or web postings, or appropriate social media/networking outlets.
使用现有的资源以及开发其他方式包括收费网站刊登招聘广告或适当的社交媒体/网络在项目开展的地点招募评估人员。
• Contacting registered evaluators about the requirements and details of available evaluation projects via email, phone or other method.
通过邮件、电话等方式与已注册的评估人员沟通项目要求和其他细节。
• Scheduling projects to the most qualified evaluators ensuring they meet and understand the requirements and objectives of the applicable program.
将项目安排给最合适的评估人员，确保他们符合并理解该项目的要求和目标。
• Review incoming completed reports for adherence to client project objectives, validation of details, and for missing or incorrect data.
对提交上来的报告，从与项目目标的一致性、细节的有效性和数据的完整性及真实性的等方面，进行二次校对。
• Submit edited reports to client prior to deadlines.
在指定日期之前，向客户提交有效报告。
• Periodically update client location and manager records. Make weekly/monthly update reports request by client.
定期更新客户地址及对接的经理人的联系方式等。按客户需求制作每周/每月的更新报表。
• Manage project process and well control project status. Make sure timely project completion.
管理项目过程并控制项目进度，确保项目按时完成。
• Other duties as assigned by supervisor.
完成上级交付的其他工作。
Qualifications:
• College degree and above in Social Science, Business, Language or Hospitality major.
专科及以上学历，社会学、商管类、语言类或酒店管理相关专业。
• Better to have Front Office department staff with at least 1Y supervisor experience or back office staff with at least 2Y hotel experience.
最好是有酒店前厅部1年以上主管级别或以上相关工作经验；后勤部2年或以上相关工作经验。
Key Competencies:
• Strong interpersonal and communication skills and anti-pressure ability.
良好的人际沟通技巧和抗压能力。
• Proficient in using Microsoft Outlook, Word and Excel, Internet, mail merge.
熟练运用Microsoft Outlook，Word和Excel，Internet，mail merge。
• Ability to communicate fluently in the language of assigned country + good knowledge of English （Not always needed, it depends）; any additional languages are considered assets.
能够以自己负责的地区语言流利地进行沟通，具备良好的英语知识（并非必要，取决于负责的项目地点）; 熟悉其他语种为佳。
• Ability to communicate professionally in writing （email）, by phone and in person.
以书面形式（电子邮件），电话和面对面进行专业沟通的能力。
• Ability to work independently and to schedule time and resources effectively.
独当一面，可以有效地制定计划并调配资源。
• Ability to react to problems quickly and to follow up in a timely manner.
能够迅速对问题做出反应并及时跟进。
• Ability to contribute to a positive team spirit and to work with diverse individuals respectfully.
能够为积极的团队精神做出贡献，并且与不同区域的个人合作。
• Knowledge of the hospitality industry
熟悉酒店行业常规行业标准。