Key Responsibilities
主要职责：
• Enjoy my work，love my job 快乐工作，热爱工作。
• Performs any other duties as assigned by your superior in a timely and efficient manner
及时、高效地完成上级布置的其它工作任务。
• Controls part-timers hired for specific functions and checks attendance of all permanent and casuals.
负责管理特殊宴会的临时工，并检查所有员工的出勤情况。
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.记录销售额、客户投拆，解决方法及有关人员及设备情况，以备查询。
• Sets and serves in functions in accordance to the Standard Operating Manual.
根据标准的工作手册工作与服务。
• In charge of repair of fixtures, fittings and banquet operating equipment, initiates maintenance request as necessary.
负责灯饰、家具、设备的维修。如需要，填写维修申请表。
• Maintains establishment of par stock for operating supplies to ensure smooth operation.
保持足够存货以确保正常运营。
• Participates in daily briefings and monthly communication meetings to discuss various aspects of service and preparation.参加每日的晨会，通过每月的交流会议来讨论有关服务及准备工作等方面的问题。
• Follows control procedures for billing before and after service服务前后，按照走单程序。
• Implements and enforces safety regulations and house rules.加强安全意识及内部的规章制度。
• Welcomes host of function and assist any last minute changes or arrangement in the absence 0f Banquet Manager.
欢迎宴会主持人时，如宴会经理不在，要协助所需的工作变动或安排。
• Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.关注客人对饭菜及服务的投拆、要求和需求，并立即采取有效措施。
• Trains personnel according to established procedures; conducts orientation of all new employees and ongoing training of all staff. 尽快使所有的新员工熟悉饭店，并对员工进行培训。
• Establishes effective employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees. 建立良好的人事关系，在工作中树立良好的工作形象。