JOB OVERVIEW职位概述
• Oversees and directs all aspects of Telecommunication services to achieve the highest possible guest satisfaction.
• 对电信服务进行监督和指导，以取得最大的客户满意度。

 

QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Proficient in the use of Microsoft Office and Front Office System
• 熟练使用微软办公软件和前台系统
• Problem solving and organizational abilities
• 具有解决问题和组织能力

Qualifications –
学历
• Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
• 具有酒店行政管理，酒店管理或相关的大专学历或专业证书。

Experience –
经验
• 1 years experience in front office / guest services / call centre or related discipline including supervisory experience, or an equivalent combination of education and experience. 
• 拥有1年前厅或宾客服务或电话总机工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。