Major Responsibility 主要工作职责
• Provide all secretarial support to the department, such as printing, archiving all kinds of records of
the department.
执行部门所有文秘方面的工作，如打印、部门各种数据保存等。
• Keep enough and reasonable goods quantity in the office and storage of the Housekeeping
Department.
保持客房部办公室、仓库物品充足，且在合理范围内。
• Prepare engineering maintenance list, and follow up with Ken Fix It or Engineering Department.
准备工程维修单，并协调客房部万能工或工程部跟进。
• Manage items on loan.
管理客人借用物品。
• Manage lost and found per our company policy and procedures.
按照物业规章制度，管理客人遗留物品。
• Strictly manage and record the key usage.
严格管理并记录钥匙管理相关的工作。
• Update room status to ensure the accuracy of room status information in the system according to
the floor supervisor’s room inspection report.
根据楼层主管的查房报告，及时更新房态，确保系统内房态的准确无误。
Ensure smooth operation of all the systems in Housekeeping Department.
确保客房部各项系统正常运作。
Understand basic procedure of Housekeeping cleaning work, and be able to clean a room
independently and meet the standard of room inspection exemption.
了解客房清洁基本流程，能够独立完成房间清洁，并保证达到免查房标准；
• Understand and be able to in charge of routine operation of linen room.
了解布草方基本运作流程，能够独立担当布草房日常运营工作。
• Comply with rules and procedures, actively attend training programs.
遵守相关的规章制度，并积极参加培训。
• In compliance with the Ascott Group's Environmental Health and Safety （EHS） guidelines and
policies, pay attention to energy conservation and the safe operation in daily work.
遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。
• Other duties assigned by superiors.
完成上级交办的其他任务